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Why Choose Us

Standards You Can Trust

World-Class Quality

Manufactured by Merits Health Products, a global leader in assistive medical devices with over 30 years of innovation and trust.

30+ Years Experience Global Leader

Merits Health Products meritshealth.com

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Maximum Safety

Equipped with an automatic obstacle detection system that stops immediately to ensure safety on every step.

Certified to ASME A18.1A & BS EN 81-40

Comprehensive Service

Includes product warranty, maintenance, and repair services to ensure continuous and reliable usage throughout your contract.

Warranty Included On-site Support

World-Class Quality

Manufactured by Merits Health Products, a global leader in assistive medical devices with over 30 years of innovation.

30+ Years Experience Global Leader

Merits Health Products meritshealth.com

→

Maximum Safety

Equipped with an automatic obstacle detection system that stops immediately to ensure safety on every step.

Certified to ASME A18.1A & BS EN 81-40

Comprehensive Service

Includes product warranty, maintenance, and repair services to ensure continuous and reliable usage throughout your contract.

Warranty Included On-site Support

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Pilot Stairlift – Ultra Premium Edition

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Straight Stairlift

E603

Infrared Remote Control — Easy fingertip control. Allows the chair to move up and down or park at the desired position with ease. Suitable for caregivers to operate conveniently.

Swivel Seat with Locking System — The seat rotates to help users get on and off safely, and it will only operate when locked in the correct position.

Foldable Seat / Armrests — Space-saving design that does not obstruct normal stair use for other family members.

Adjustable Comfort — Adjustable seat height (40.6–50.8 cm) and armrest width to suit user preferences.

Smooth Start and Stop — Provides a smooth ride without jerking during start-up or stopping.

Obstacle Detection Sensors — Sensors installed on the rail will stop the lift immediately when an obstacle is detected.

Automatic Self-Locking Worm Gear System — Helps prevent the chair from sliding backward or moving when not in use.

✓ Meets international standards ASME A18.1A & BS EN 81-40:2008

Curved Stairlift

E604

🏆 Mobility Product Award 2021
Merits Health Products received the Mobility Product Award 2021 from Mobility Management, a leading U.S. publication specializing in mobility technology, accessibility, and rehabilitation equipment.

RF (Radio Frequency) Remote Control — Allows the chair to move up and down or park at the desired position conveniently, without the need to point the remote directly at the chair. It works effectively even from a different position or when there are obstacles in the way.

Infrared Remote Control — Easy fingertip control. Allows the chair to move up and down or park at the desired position conveniently. Suitable for caregivers to operate with ease.

Swivel Seat with Locking System — The seat rotates to help users get on and off safely, and the chair will only operate when the seat is locked in the correct position.

Foldable Seat / Armrests / Footrest — Designed to fold away when not in use, so it does not block normal stair access for others in the home.

Advanced Rail Manufacturing Technology — A custom-made one-piece 3D curved rail designed specifically to match the staircase structure, minimizing rail joints for smoother and more seamless travel.

Smooth Start and Stop — Ensures the chair moves smoothly without jerking during start-up or stopping.

Obstacle Detection Sensors — Sensors installed on the rail will stop the lift immediately when an obstacle is detected.

Automatic Self-Locking Worm Gear System — Helps prevent the chair from sliding backward or moving when not in use.

✓ Meets international standards ASME A17.5 / A18.1 / EN 81-40

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Fast & Reliable Service

Free home survey within 48 hours, installation in 2–3 weeks, and fast spare parts delivery within 3–7 days.

USA Quality Standards

Certified to international safety standards (ASME & EN), trusted worldwide for reliability and safety.

Premium Quality, Better Value

Enjoy high-end performance comparable to top European brands — at a much more affordable price.

Up to 5-Year Warranty

Peace of mind with a 5-year structural warranty, 2-year motor warranty, and flexible after-sales service plans.

FASICARE SERVICE

FAST Service Process

Complete service and support throughout the product lifetime

F — First Survey

Free Site Survey Within 48 Hours

Our specialist team will visit your home to inspect the area, measure the staircase, and recommend the most suitable solution tailored specifically to your needs, all within 48 hours.

A — Assemble

Installation Within 2–3 Weeks

Once you receive the quotation and confirm your order, our professional technicians will take care of everything. Your stairlift will be fully installed and ready to use within 2–3 weeks, with no dust, no loud noise, and no major reconstruction required.

S — Spare Parts

Spare Parts Ready in 3–7 Days

We keep essential spare parts in stock and ready for delivery to technicians or customers within 3–7 days, ensuring your stairlift receives continuous care and reliable support throughout its lifetime.

T — Total Call Center

24/7 Customer Care Support

Our call center is ready to support you throughout the product lifetime, from receiving service requests and scheduling technicians to following up on maintenance and repairs. You can have complete peace of mind.