Merits Health Products has won the Mobility Product Award 2021 by Mobility Management, a leading US media for the accessibility and mobility industries.
Convenience
RF Remote Control — Easy and convenient to call and park carriage
Synchronous Foldable Seat & Footrest — Save stair space for others, as the carriage seat and footrest fold up simultaneously
Smooth Start and Stop — Special designed control module programmed to ensure the smoothest riding experience
Advanced Rail Manufacturing Technology — All 3-D curved sections of the rail are in one piece. Minimization of rail joints provides the best riding experience
Swivel Seat with Locking Catch — Getting on or off from the carriage is a breeze
Safety
Obstacle Sensor with Safety Interlock — The system prevents carriage from colliding with any obstruction on the stairway. Stops automatically immediately
Mistake-Proofing Mechanism — The system stays inactivated unless the seat is turned to the correct position
Optional Mechanical Braking System — Overspeed Governor ensures maximum operating safety
International Standards Certified — Compliant with ASME A17.5 / A18.1 / EN 81-40
Transform Your House into a Safe Home for Your Loved Ones
Installed by certified technicians with comprehensive warranty and nationwide after-sales support.
Merits Health Products has won the Mobility Product Award 2021 by Mobility Management, a leading US media for the accessibility and mobility industries.
Convenience
RF Remote Control — Easy and convenient to call and park carriage
Synchronous Foldable Seat & Footrest — Save stair space for others, as the carriage seat and footrest fold up simultaneously
Smooth Start and Stop — Special designed control module programmed to ensure the smoothest riding experience
Advanced Rail Manufacturing Technology — All 3-D curved sections of the rail are in one piece. Minimization of rail joints provides the best riding experience
Swivel Seat with Locking Catch — Getting on or off from the carriage is a breeze
Safety
Obstacle Sensor with Safety Interlock — The system prevents carriage from colliding with any obstruction on the stairway. Stops automatically immediately
Mistake-Proofing Mechanism — The system stays inactivated unless the seat is turned to the correct position
Optional Mechanical Braking System — Overspeed Governor ensures maximum operating safety
International Standards Certified — Compliant with ASME A17.5 / A18.1 / EN 81-40
Transform Your House into a Safe Home for Your Loved Ones
Installed by certified technicians with comprehensive warranty and nationwide after-sales support.
Intelligent features specially designed for curved staircases, complete with LED guidance lighting system and heavy-duty construction that confidently supports weight and handles every curve
LED on carriage
Optional Deluxe Seat + HD Carriage
Optional Deluxe Seat + HD Carriage
PREMIUM SPECIFICATIONS
Superior Performance of Pilot Model E604
Combines space-saving design with quiet-running engineering for maximum safety at every curve in your home
View examples of functionality and modern aesthetics, designed for perfect fit and safety at every angle
FASICARE SERVICE
FAST Service Process
Complete service and support throughout the product lifetime
F — First Survey
Free Site Survey Within 48 Hours
Our specialist team will visit your home to inspect the area, measure the staircase, and recommend the most suitable solution tailored specifically to your needs, all within 48 hours.
A — Assemble
Installation Within 2–3 Weeks
Once you receive the quotation and confirm your order, our professional technicians will take care of everything. Your stairlift will be fully installed and ready to use within 2–3 weeks, with no dust, no loud noise, and no major reconstruction required.
S — Spare Parts
Spare Parts Ready in 3–7 Days
We keep essential spare parts in stock and ready for delivery to technicians or customers within 3–7 days, ensuring your stairlift receives continuous care and reliable support throughout its lifetime.
T — Total Call Center
24/7 Customer Care Support
Our call center is ready to support you throughout the product lifetime, from receiving service requests and scheduling technicians to following up on maintenance and repairs. You can have complete peace of mind.
Work Process
6 Simple Steps
From on-site assessment to delivery — A systematic, meticulous process closely managed by our professional team
01
Step 01
Send Staircase Photos
Fill out the form and submit photos of your staircase.
02
Step 02
Preliminary Assessment
Our team provides an initial cost estimate within 24 hours.
03
Step 03
Schedule Survey
Our technician team visits to survey and take precise measurements.
04
Step 04
Track Design
Custom track design drafted based on actual site conditions.
05
Step 05
Design Approval
Customer approves the design and completes the deposit.
06
Step 06
Installation & Handover
Our team installs, thoroughly tests, and hands over with a warranty.
