FASICARE SERVICE

FAST Service Process

Complete service and support throughout the product lifetime

F — First Survey

Free Site Survey Within 48 Hours

Our specialist team will visit your home to inspect the area, measure the staircase, and recommend the most suitable solution tailored specifically to your needs, all within 48 hours.

A — Assemble

Installation Within 2–3 Weeks

Once you receive the quotation and confirm your order, our professional technicians will take care of everything. Your stairlift will be fully installed and ready to use within 2–3 weeks, with no dust, no loud noise, and no major reconstruction required.

S — Spare Parts

Spare Parts Ready in 3–7 Days

We keep essential spare parts in stock and ready for delivery to technicians or customers within 3–7 days, ensuring your stairlift receives continuous care and reliable support throughout its lifetime.

T — Total Call Center

24/7 Customer Care Support

Our call center is ready to support you throughout the product lifetime, from receiving service requests and scheduling technicians to following up on maintenance and repairs. You can have complete peace of mind.